WhatsApp booking assistant

Your patients book themselves on WhatsApp. Your phone stops ringing.

BookTide is an AI assistant that sits on your own WhatsApp number. It books an appointment in about 40 seconds, then sends the reminders so people actually turn up.

Available in English, Hindi and Gujarati

Book a 15-min call

No app to download. Works on any phone that has WhatsApp — message us and we will show you the assistant working on your own phone.

QR code to message us on WhatsApp Scan to message us on WhatsApp

BookTide at a glance

  • No app needed
  • Your own WhatsApp number
  • Speaks 3 languages
  • Data hosted in India

The front desk cannot keep up

This was never a staff problem. There are simply more calls than there are hands to answer them.

  • The phone never stops

    Reception fields 60+ booking calls a day, and every ring interrupts the patient standing at the counter.

  • Every no-show costs ₹500+

    A missed consultation is at least ₹500 gone, and an empty chair you could have filled that morning.

  • Patients decide at 11 pm

    People sort out their health after dinner, long after your line has gone quiet for the night.

BookTide picks up every time

BookTide answers the moment a patient messages — 9 am, 11 pm, Sunday afternoon — on the same number already printed on your board. It offers your open slots, confirms the booking, and sends the reminder before the visit. Your team watches it all in a live dashboard.

How it works

A few taps and it’s booked

About 40 seconds, start to finish.

  1. Step 1. They message you

    The patient scans your QR code or messages the clinic number they already have saved.

  2. Step 2. They pick a time

    The assistant shows your open slots as buttons, so there’s nothing to type and nothing to spell wrong.

  3. Step 3. Confirmed and reminded

    The booking lands in your dashboard, the patient gets a booking ID, and a reminder goes out before the visit.

हिन्दी Hindi
ગુજરાતી Gujarati

Same booking, in whichever language your patient is comfortable with.

Features

Everything it does for you

One assistant, on one number, working from the first message to the last follow-up.

  • Instant booking

    Patients tap a slot and get a confirmed booking ID in about 40 seconds, at any hour.

  • Automatic reminders

    A reminder goes out before every visit, so fewer people forget and fewer chairs sit empty.

  • Prescription PDFs

    After the visit, the doctor's prescription reaches the patient as a PDF on WhatsApp.

  • Follow-ups and check-ins

    BookTide invites patients back for follow-ups and checks in when their medicine course ends.

  • AI receptionist

    Fees, timings, address — the questions your staff answer over and over, handled 24x7.

  • Live bookings dashboard

    Today's list, tomorrow's list and every conversation, on one screen your staff can read at a glance.

  • Payments via UPI Coming soon

    Collect the consultation fee on WhatsApp before the patient arrives.

Who it’s for

Made for clinics. Useful anywhere people book time.

Same assistant, different front desk.

  • Where we started

    Clinics

    Patients book a slot, get a reminder, receive the prescription PDF and come back for the follow-up — all on the number already on your board.

  • Service centres & workshops In design

    Customers book a service visit and get a reminder before it. The service-specific parts — address, branch routing, technician updates — are not built yet. See exactly what is and is not ready.

  • Salons

    Clients pick an open slot on WhatsApp and get a reminder before it, so the chair doesn’t sit idle.

  • Coaching & classes

    Students and parents book demo classes and counselling slots, and get a reminder before each session.

  • Events Coming soon

    Take seat bookings for camps and workshops, then remind everyone of the timing on the day.

The numbers

The maths is not complicated

One reminder costs less than a rupee. One no-show costs a lot more.

  • ₹0.15

    Cost of one reminder

    That is roughly what it costs to remind a patient about tomorrow’s visit.

  • ₹500+

    Lost to one no-show

    A missed consultation costs at least ₹500, and that slot cannot be sold twice.

  • about 2 hrs

    Staff time saved a day

    Your front desk gets that time back for the people already in the room.

Save 2 no-shows a day — 2 × ₹500 = ₹1,000 a day.

about ₹30,000 Recovered in a month
vs
₹1,999 Founding Pilot, first 3 months

Illustrative figures, not a guarantee. ₹1,999 is the Founding Pilot rate for the first three months; Starter is ₹2,499 a month, and the sum still works. Put in your own consultation fee and your own no-show count to work out yours.

Pricing

Simple monthly pricing

Pick a plan, we set the whole thing up for you, and you’re live in about a week. Month to month — cancel any time, no lock-in.

First 10 businesses

Founding Pilot

Be our first case study.

Setup FREE

worth ₹15,000

then₹1,999/month

for your first 3 months

After the first 3 months you choose Starter (₹2,499/month) or Growth (₹4,999/month). We tell you in writing 14 days before, and you can cancel instead.

  • Free white-glove setup, worth ₹15,000
  • ₹1,999/month for the first 3 months
  • Everything in Starter, configured for you end to end
  • Your slots, fees, timings and reminder schedule built by us
  • A direct line to the people who built it

Limited to the first 10 businesses.

Starter

For a single location.

₹2,499/month

  • Bookings on your own WhatsApp number
  • English, Hindi and Gujarati
  • Automatic visit reminders
  • Prescription PDFs delivered after every visit
  • Follow-up invitations and medicine-completion check-ins
  • AI receptionist for fees, timings and address
  • Live bookings dashboard
Choose Starter (opens WhatsApp)

Growth

For busier practices with a full team.

₹4,999/month

  • Multiple staff and calendars
  • Follow-up and medicine-completion campaigns
  • Analytics on bookings, reminders and no-shows
  • Prescription PDFs delivered after every visit
  • Live bookings dashboard for the whole team
Choose Growth (opens WhatsApp)

One-time setup is ₹15,000 on Starter and Growth. On the Founding Pilot it is free.

WhatsApp / Meta conversation charges are billed at cost, on your own Meta account.

All prices exclude 18% GST.

Month to month. No minimum term and no cancellation fee.

FAQ

Questions people ask us

If yours is not here, message us on WhatsApp and a human will answer.

Is this official WhatsApp?

BookTide is built on the official WhatsApp Business Platform, using Meta's Cloud API — the route Meta provides for businesses. There are no unofficial apps and no modified WhatsApp involved. BookTide is an independent product from Novatide Consulting and is not affiliated with or endorsed by Meta.

Can I keep my clinic number?

Yes, and you should. BookTide runs on your own WhatsApp number — the one already on your board, your cards and your prescriptions. We handle the move onto the WhatsApp Business Platform during setup, so patients see the same number they have always messaged.

What do patients need?

Nothing but WhatsApp. No app to install, no account to make, no password to remember. They message your number the way they message anyone else, tap a few buttons, and they’re booked.

I already have a receptionist. Why do I need this?

Keep them. BookTide is not there to replace your receptionist — it is there to stop the phone ringing over them. It takes the 60+ booking calls, the “what are your timings” messages and the 11 pm enquiries, so your receptionist can look after the person standing at the counter instead of holding a handset. Every booking still lands in a dashboard your staff control.

My patients are older and not good with phones. Will they manage?

They only have to do what they already do every day: open WhatsApp and send a message. There is nothing to install, no account, no password. The assistant asks one question at a time and gives buttons to tap — English, हिन्दी or ગુજરાતી — so there’s nothing to type and nothing to spell. Anyone who would rather still call can call; the number is the same one it always was.

Is patient data safe?

BookTide stores only what a booking needs — name, phone number, chosen slot — and never asks for medical history. Your data is hosted in India, any patient record can be deleted on request, and the whole setup is built to sit comfortably with India’s DPDP Act. Who else touches it and how long we keep it are set out in our Privacy Policy.

Does the bot give medical advice?

Never. BookTide handles booking and logistics only — slots, reminders, timings, fees, directions. It will not comment on symptoms, suggest treatment, or answer a clinical question. Anything medical goes to you and your team, exactly as it does today.

How fast can I go live?

About a week. Novatide sets it all up for you: your number, your timings, your services, your languages, your reminder schedule. You review the flow on your own phone before it goes live, and there’s nothing for your staff to learn beyond one dashboard.

What languages does it speak?

English, हिन्दी and ગુજરાતી. Patients tap a button to choose, or simply write in the language they are comfortable with and the assistant follows. Buttons, confirmations and reminders all arrive in that same language.

What does it cost to run?

Your monthly plan, plus WhatsApp conversation charges from Meta, billed at cost on your own Meta account — a reminder works out to roughly ₹0.15. All prices exclude 18% GST. Setup is a one-time ₹15,000 on Starter and Growth, and free on the Founding Pilot. We do not charge per booking and there’s nothing hidden.

About

Who builds this

BookTide is built by Novatide Consulting —SAP Business One · Integrations · AI Automation.

We spend our days on SAP Business One rollouts and integrations for companies where a system going down on Monday morning stops the whole business. BookTide is that same engineering, pointed at your front desk.

More about us at novatideconsulting.com

See it work on your own phone

Message us on WhatsApp and we will walk you through a live booking on your own phone in under a minute — then tell us to build yours.

Book a 15-min call (opens WhatsApp)